✦ FOUNDER LEAD SINCE 2020

Built From Experience. Led With Purpose.

New Gen Solutions was founded by Patricia Tolentino Melara and Josue "Josh" Melara to be the resource they wished they had when credit and finances felt like they were working against them.

The people behind New Gen EST. 2020
Patricia Tolentino Melara and Josue Melara, founders of New Gen Solutions
Patty & Josh Melara Founders, New Gen Solutions
20K+ Clients served
All 3 bureaus Equifax, Experian, TransUnion
35 to 45 day cycles Between dispute-cycle updates
All 3 bureaus Equifax, Experian, TransUnion
35 to 45 day cycles Between dispute-cycle updates
2020
Family-founded
Still founder-led today
3
Major credit bureaus
Equifax, Experian, TransUnion
35–45 days
Dispute-cycle updates
Typical update window
90 days
Money-back guarantee
See program terms for details
✦ WHY WE BUILT IT

Your Credit Should be a Tool, Not a Barrier

Your credit can influence opportunities, decisions, and the financial goals you are working toward. We believe understanding it is the first step toward using it with greater confidence.

That's why we do more than dispute inaccurate information and send you on your way. We help you understand why your credit looks the way it does, build a plan around your actual goals, and give you the financial education to help protect your progress.

The goal is not simply to make a change on a credit report. It is to help you understand your financial position well enough to make more informed decisions about what comes next.

MORE THAN CREDIT REPAIR

We Look Beyond the Credit Report

At New Gen Solutions, we believe meaningful financial progress starts with understanding the bigger picture. That means looking at the factors affecting your credit, helping you understand your options, and giving you a clearer path toward the goals you are working to achieve.

" Your credit report can tell you where you are, but it does not tell the whole story. "

01

Understand

Credit is not just a score. We help clients better understand what is affecting their credit, what deserves attention, and where opportunities for improvement may exist.

02

Build

Improving your credit is only part of the process. We focus on helping you develop stronger financial habits and a foundation you can continue building on.

03

Move Forward

Everyone's financial goals are different. Whether you are working toward better credit, preparing for a major purchase, or exploring future financial opportunities, the right strategy starts with knowing your next step.

Credit repair can address what is on your report. Our goal is to help you understand what comes next.

✓ EDUCATION IN EVERY PLAN

Understanding Your Credit Is Part of the Work.

We believe education should not be reserved for a top tier. Understanding your credit report, utilization, and financial habits is foundational to lasting change.

Credit reports

Utilization

Financial habits

Credit building

Goal planning

Patricia Tolentino Melara and Josue Melara, Founders of New Gen Solutions credit repair and financial education.

Patricia "Patty" Melara & Josue "Josh" Melara, Founders

✦ MEET OUR FOUNDERS

We Lived the Problem First.

A few years before starting New Gen Solutions, we were facing financial challenges that felt overwhelming. Our credit was limiting opportunities, creating stress, and holding us back from the life we knew we were capable of building.

Like many people, we knew our credit mattered, but we did not always know what was affecting it, what we could do about it, or where to turn for clear and trustworthy guidance.

Instead of accepting that as our reality, we made a decision to take control. We started learning about credit, financial habits, and the decisions shaping our financial future. We became intentional about understanding our reports, addressing issues that needed attention, and building better financial habits.

That experience changed more than our credit. It changed how we thought about money, opportunity, and what was possible when you have the right knowledge and a clear strategy.

That's why we built New Gen Solutions. We wanted to create the resource we wish we had when we were trying to figure it all out ourselves.

Fixing what is on your credit report is only part of the journey. The bigger goal is understanding your finances well enough to create opportunities, protect your progress, and work toward the future you want to build.

✓ HOW WE HELP CLIENTS MOVE FORWARD

A Clearer Path From Understanding to Action

The full process is designed to help you understand your situation, take appropriate action, track progress, and build toward your goals.

01

Understand Your Situation

Full credit report audit across all three bureaus.

02

Review & Strategize

Identify what's inaccurate, outdated, or unverifiable, and build your plan.

03

Take Action With a Clear Strategy

Targeted dispute rounds managed according to your situation.

04

Track Progress and Stay Informed

Your 24/7 portal with updates between dispute-cycle rounds.

05

Build Toward Your Goals

Credit-building strategy and, for qualifying clients, business credit and funding guidance.

Ready to Talk About Where You Actually Stand?

Get a clearer picture of your credit and explore the options available to you.