Submit Your Information
Fill out the form with a few details about your situation and goals. We use it to set up your account and match you with a coach.
Receive professional support reviewing your credit reports, understanding what is being reported, identifying information that may be inaccurate, incomplete, outdated, or unverifiable, and developing better credit-management habits.

Credit reports can contain information from multiple creditors, furnishers, and data providers. Understanding what is being reported is an important first step toward making informed financial decisions.
Our process helps you review your credit information, identify items that may require attention, organize relevant documentation, and understand appropriate next steps.
Understand your credit profile and what the information means.
Focus on relevant, supportable information.
Use appropriate communications when information requires attention.
Credit improvement is a process, not a guaranteed outcome.
Certain items on a credit report can make it harder to move forward financially. We help you review these areas and understand what options may be available.
Review late payment information and understand how reported payment history may affect your credit profile.
Review collection and charge-off accounts and understand what information may require attention.
Understand hard inquiries on your credit reports and review whether the information appears accurate and appropriate.
Review public record information that may appear on your credit reports and understand what may need attention.
Review student loan information reported on your credit reports and understand how it may affect your credit profile.
Review bankruptcy information appearing on your credit reports and understand what may need to be addressed.
Your first steps toward a stronger understanding of your credit are straightforward. We guide you through each stage so you know what happens next.
Fill out the form with a few details about your situation and goals. We use it to set up your account and match you with a coach.
Pick the service plan that fits your budget and goals on our website, then complete your purchase to move forward with your credit support.
You'll receive a confirmation email with a link to sign up for SmartCredit. This gives our team access to your credit reports and scores so we can review them with you during your consultation and begin your disputes afterward.
Once SmartCredit is set up, your account manager reviews your credit with you, explains what may be holding your score back, and walks you through your personalized plan.
Download the Credit Tracker app to upload your ID, manage your account, and follow your progress as you move through the process.
We challenge inaccurate, outdated, or unverifiable items with all three credit bureaus and keep you updated along the way.
Trying to improve your credit without understanding your reports can leave you guessing. A credit review gives you a clearer picture of what is being reported and where you may need to focus.
Understand the accounts and information currently appearing on your credit profile.
Find information that may deserve closer review based on accuracy, completeness, and reporting status.
Learn what steps may be appropriate for your individual situation.
Replace uncertainty with a clearer path toward your financial goals.
You do not have to figure out your credit reports alone. New Gen Solutions can help you understand what is being reported, identify areas that may need attention, and take the next appropriate steps.
Get started today and take a more informed approach to your credit.