Terms and Conditions
Effective Date: August 1, 2026
Welcome to New Gen Solutions | newgensolutions.org. These Terms and Conditions ("Terms," "Terms and Conditions," or "Agreement") govern your access to and use of the New Gen Solutions website, services, content, programs, and related offerings.
By accessing our website, submitting information through our forms, requesting information, scheduling a consultation, purchasing a service, or otherwise using our services, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please do not use our website or services.
These Terms apply together with any applicable service agreement, enrollment agreement, order form, payment agreement, or other agreement provided to you for a particular service. If a specific written service agreement conflicts with these general website Terms, the specific agreement will control with respect to that service.
1. About New Gen Solutions
New Gen Solutions provides credit-related services, financial education, credit-building guidance, and related programs designed to help consumers better understand and manage their credit and financial goals.
Our services may include, depending on the program selected:
Credit restoration and assistance with identifying and disputing potentially inaccurate, incomplete, outdated, or unverifiable information
Credit education and financial literacy
Personalized credit-building strategies
Credit monitoring coordination
Credit profile reviews
Account and progress updates
Homebuyer and auto-buyer preparation
Personal funding education and strategy
Business funding education and strategy
Other financial education and related services described at the time of enrollment
The specific services included in your program will depend on the package, agreement, or service you purchase.
2. Eligibility and Use of the Website
You may use this website only for lawful purposes and in accordance with these Terms.
By using the website, you represent that:
The information you provide is accurate and complete to the best of your knowledge.
You are legally capable of entering into applicable agreements.
You will not use the website for fraudulent, unlawful, abusive, or unauthorized purposes.
You will not attempt to interfere with, damage, disable, or gain unauthorized access to the website, systems, accounts, or data.
You will not impersonate another person or provide information belonging to another person without authorization.
We reserve the right to restrict or terminate website access where we reasonably believe these Terms have been violated.
3. Our Credit-Related Services
3.1 Nature of Credit Repair Services
New Gen Solutions may assist clients with reviewing credit information and disputing information that may be inaccurate, incomplete, outdated, or otherwise subject to lawful dispute.
We do not guarantee that any particular item will be removed from a credit report.
Information that is accurate, current, and legally reportable generally cannot lawfully be removed simply because it is negative. Consumers retain the right to dispute inaccurate information directly with credit reporting companies and information furnishers.
3.2 No Guaranteed Credit Score Increase
New Gen Solutions does not guarantee a particular credit score, credit score increase, credit report result, loan approval, credit approval, interest rate, financing amount, or other financial outcome unless a specific written agreement expressly states otherwise and such representation is legally permissible.
Results vary based on individual credit histories, the information contained in consumer reports, creditor and credit reporting company responses, consumer behavior, and other factors outside our control.
3.4 Consumer Rights
You have the right to obtain and review your credit reports and to dispute information you believe is inaccurate.
You are not required to hire a credit repair organization to dispute inaccurate information. You may exercise applicable rights directly and without paying a credit repair company to do so.
4. Service Programs and Program Features
New Gen Solutions may offer multiple service programs. Current website offerings may include programs with different durations, pricing, dispute cycles, support levels, educational resources, strategy sessions, and additional benefits.
Program features, prices, availability, and eligibility may change from time to time.
The specific services and terms applicable to you are those disclosed in your enrollment materials, service agreement, checkout page, or other applicable agreement at the time of purchase.
4.1 Current Website Program Information
The website currently describes credit repair programs including six-month and twelve-month options, different levels of dispute support, client portal access, progress updates, credit-building strategies, educational resources, strategy sessions, and additional services depending on the selected program.
4.2 Credit Monitoring
Certain New Gen Solutions programs currently require clients to maintain credit monitoring through Smart Credit at the stated monitoring price of $29.99 per month so that New Gen Solutions can access updated credit-report information needed to perform applicable services.
Credit monitoring is provided through a third party and may be subject to that provider's separate terms, pricing, privacy policy, and cancellation requirements.
5. Pricing, Payments, and Fees
Prices and fees for New Gen Solutions services are disclosed on the applicable website page, checkout page, service agreement, or other enrollment materials.
Before purchasing, you should review the applicable price, payment schedule, service duration, included services, required third-party services, and any applicable recurring charges.
5.1 Payment Authorization
By submitting payment information, you authorize the applicable payment processor to process charges in accordance with the payment terms disclosed to you at the time of purchase.
You are responsible for maintaining accurate billing information and promptly updating payment information when necessary.
5.2 Third-Party Charges
Certain services or tools used in connection with New Gen Solutions programs may be provided and billed separately by third parties.
For example, the website currently states that clients are required to purchase credit monitoring through Smart Credit at $29.99 per month.
Any third-party service is subject to that provider's own terms and conditions.
5.3 Credit Repair Payment Requirements
New Gen Solutions will administer payments for credit repair services in accordance with applicable federal and state law.
Nothing in these Terms is intended to authorize a payment practice prohibited by the Credit Repair Organizations Act, the Telemarketing Sales Rule, or other applicable law.
Federal law places restrictions on how credit repair organizations may charge consumers and requires specific disclosures and contract provisions.
6. Money-Back Guarantees and Refunds
Where a New Gen Solutions program includes a money-back guarantee, the guarantee is subject to the specific eligibility requirements, limitations, time period, and procedures stated in the applicable service agreement or offer.
The website currently advertises a 90-Day Money Back Guarantee for its listed credit repair programs.
The existence of a money-back guarantee does not waive or limit any consumer cancellation or refund rights provided by applicable law.
If you believe you qualify for a refund or wish to request cancellation, contact New Gen Solutions using the contact information provided in your service agreement or on this website.
7. Consumer Cancellation Rights
Nothing in these Terms limits rights provided to consumers under applicable federal or state law.
Where applicable, consumers who enter into a contract with a credit repair organization may have a statutory right to cancel the contract without penalty or obligation within the applicable cancellation period.
Federal law generally provides a three-business-day cancellation right for qualifying credit repair contracts.
The specific cancellation rights, procedures, and notices applicable to your service will be provided in your credit repair agreement and required consumer disclosures.
8. Client Responsibilities
To provide services effectively, clients are responsible for:
Providing accurate and complete information
Providing requested documents and information in a timely manner
Reviewing communications and progress updates
Maintaining required third-party services where applicable
Responding to requests for information
Notifying us of changes to contact information
Reviewing credit reports and information provided to them
Informing us of relevant changes that may affect their services
Following applicable laws and instructions provided by New Gen Solutions
Clients must not knowingly provide false information, submit fraudulent documents, or request that New Gen Solutions make false statements to creditors, credit reporting companies, lenders, government agencies, or other parties.
9. Funding and Financial Education Services
New Gen Solutions may provide financial education, funding preparation, strategy sessions, business funding education, personal funding guidance, and related services.
These services are educational and strategic in nature unless expressly stated otherwise in a separate written agreement.
New Gen Solutions does not guarantee:
Loan approval
Credit approval
Funding approval
A specific funding amount
A particular interest rate
A particular lender decision
Business financing
Personal financing
Any other specific financial outcome
Funding decisions are made by lenders, financial institutions, or other third parties based on their own eligibility requirements and underwriting criteria.
10. Consultations
New Gen Solutions may offer optional consultation calls.
The website currently describes free 15-minute consultation calls for individuals who want additional information before getting started.
A consultation does not create a client relationship or guarantee that New Gen Solutions will accept you as a client.
Information provided during a consultation is general and should not be interpreted as a guarantee of a particular credit, lending, financial, or legal outcome.
11. Communications
By providing your contact information, you authorize New Gen Solutions to communicate with you regarding your inquiries, appointments, services, account, transactions, and other matters related to your relationship with us, subject to applicable law and your communication preferences.
Communications may occur through:
Email
Telephone
SMS/text messaging
Client portals
Other communication methods you have authorized
You may manage optional marketing communications in accordance with the applicable communication channel.
12. SMS and Text Messaging Terms
12.1 Eligibility and Consent
You must be 18 years of age or older to use the New Gen Solutions SMS service. By opting into our SMS program, you confirm that you meet this age requirement, are the authorised user of the mobile number provided, and consent to receive text messages from New Gen Solutions. Consent to receive SMS messages is not a condition of purchasing any goods or services.
12.2 New Gen Solutions SMS Program
New Gen Solutions may operate an SMS/text messaging program through which individuals who affirmatively opt in may receive SMS notifications, alerts, updates, reminders, customer service communications, and, where applicable, marketing communications.
The current website SMS opt-in language states that users may receive "SMS Notifications, Alerts & Occasional Marketing Communication" and that message frequency varies and message and data rates may apply.
12.3 SMS Consent and Opt-In
You must affirmatively opt in to receive SMS communications.
I consent to receiving SMS messages from New Gen Solutions regarding my inquiry, appointments, and related service communications. Message frequency may vary. Message and data rates may apply. You must be 18 years of age or older to use this SMS service. Reply STOP to opt out and HELP for help.
12.4 Types of SMS Messages
Depending on the program and consent provided, messages may include:
Appointment reminders
Consultation communications
Customer service communications
Account or service updates
Important service notifications
Credit education
Program updates
Promotions and marketing communications where the required consent has been obtained
12.5 Message Frequency
Message frequency varies based on your interaction with New Gen Solutions and the messaging program to which you have subscribed.
12.6 Message and Data Rates
Message and data rates may apply.
For questions regarding your mobile service plan or carrier charges, contact your wireless provider.
12.7 Opting Out
You may opt out of SMS communications at any time by replying STOP to a message from New Gen Solutions.
After an opt-out request is processed, New Gen Solutions will stop sending messages covered by that opt-out request, subject to applicable law.
12.8 Rejoining the SMS Program
If you previously opted out and wish to receive SMS communications again, you may re-enroll through the applicable New Gen Solutions opt-in method.
A new affirmative opt-in is required before SMS communications resume.
12.9 SMS Help
For assistance, reply HELP to a message from New Gen Solutions.
You may also contact:
Email: [email protected]
Phone: 918-505-2626
12.10 Mobile Information Privacy
New Gen Solutions does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be provided to service providers, messaging platforms, telecommunications providers, or technology vendors when reasonably necessary to deliver and administer SMS communications, maintain consent records, provide customer service, maintain security, or comply with legal requirements.
For additional information regarding personal information and privacy practices, please review our Privacy Policy:
Privacy Policy: https://newgensolutions.org/privacy-policy/
12.11 Carrier Liability
Wireless carriers are not responsible for delayed or undelivered messages.
12.12 SMS Consent Is Not a Condition of Purchase
Consent to receive SMS messages is not a condition of purchasing goods or services from New Gen Solutions.
13. Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, logos, images, designs, videos, educational materials, software, and other materials, is owned by or licensed to New Gen Solutions and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, sell, publish, or commercially exploit website content without prior written permission from New Gen Solutions, except where permitted by law.
14. User-Submitted Information and Content
If you submit information, documents, reviews, testimonials, comments, or other content to New Gen Solutions, you represent that you have the right to provide that information.
You remain responsible for the accuracy and legality of information you submit.
You authorize New Gen Solutions to use submitted information as reasonably necessary to provide the requested services, administer your account, communicate with you, and fulfill the purposes disclosed when the information is collected, subject to our Privacy Policy and applicable law.
15. Third-Party Services and Websites
New Gen Solutions may use or link to third-party services, platforms, websites, payment processors, credit monitoring providers, scheduling tools, technology providers, or other services.
Third-party services may have their own terms, privacy policies, fees, and requirements.
New Gen Solutions does not control and is not responsible for the independent practices, availability, security, policies, or performance of third-party services.
16. Disclaimers
The information provided through our website and services is provided for general informational, educational, and service-related purposes.
New Gen Solutions does not provide legal, tax, investment, or individualized lending advice unless expressly stated in a separate agreement and legally permitted.
We do not guarantee that use of our services will result in:
A specific credit score
Removal of any particular account or item
Loan approval
Credit approval
Mortgage approval
Auto loan approval
Funding approval
A specific funding amount
A specific interest rate
A particular financial outcome
Results depend on individual circumstances and factors outside New Gen Solutions' control.
17. Limitation of Liability
To the maximum extent permitted by applicable law, New Gen Solutions and its owners, officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless New Gen Solutions and its owners, officers, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your:
Violation of these Terms
Misuse of the website or services
Fraudulent or unlawful conduct
Intentional submission of false or misleading information
Violation of another person's rights
This provision does not apply to the extent that applicable law prohibits such indemnification.
19. Privacy
Your use of the website and services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, retain, protect, and disclose personal information.
Privacy Policy: https://newgensolutions.org/privacy-policy/
The Privacy Policy is incorporated into these Terms by reference to the extent applicable.
20. Changes to These Terms
New Gen Solutions may update these Terms from time to time to reflect changes to our services, website, technology, business practices, or legal requirements.
When changes are made, the updated version will be posted on this page with a revised Effective Date or Last Updated date.
Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
21. Governing Law
These Terms will be governed by applicable federal law and the laws of the State of Oklahoma, without regard to conflict-of-law principles, except to the extent that applicable consumer-protection laws in your state of residence provide otherwise.
Nothing in these Terms is intended to deprive you of rights or protections that cannot lawfully be waived under applicable law.
22. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
23. No Waiver
A failure by New Gen Solutions to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
24. Entire Agreement
These Terms, together with any applicable service agreement, enrollment agreement, payment terms, Privacy Policy, and other documents expressly incorporated by reference, constitute the applicable agreement between you and New Gen Solutions concerning the matters addressed herein.
25. Contact Us
If you have questions regarding these Terms, our services, or your relationship with New Gen Solutions, please contact us.
New Gen Solutions
Phone: (918) 505-2626
Email: [email protected]
Website: https://newgensolutions.org/
Business Address:
5515 S Mingo Rd M
Tulsa, OK 74146
Last Updated: August 21, 2026
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